Leafy Tots Refund Policy

At Leafy Tots, we strive to provide high-quality, sustainable products in our thrift store from exclusive brands. We value our customers’ satisfaction and want to ensure that they are happy with their purchases. Below is our refund policy:

Returns and Exchanges:

• We accept returns and exchanges within 30 days of the purchase date.
• Items must be in original condition, unworn and with all original tags and accessories.

Refunds:

• We will issue a full refund if the returned item meets the return criteria.
• The refund will be processed using the same payment method used in the original purchase.

Return Process:

1. To start the return process, please email info@leaftytots.com with your order information and the reason for the return.
2. Our customer service team will provide you with detailed instructions on how to safely return your item.

Items not eligible for return:

• Sale or clearance items are not eligible for return unless defective.
• Underwear and personal hygiene items are not eligible for return for hygiene reasons.

Product Inspection:

• All returned items will be inspected to ensure they meet our return conditions before the refund is processed.

Return Shipping:

• Return shipping costs are the responsibility of the customer, unless the item is defective or there was a shipping error.

Customer Service:

• For any questions or concerns regarding returns, please contact us at info@leaftytots.com . We are here to help.

Thank you for being part of Leafy Tots and contributing to sustainable fashion. We hope you enjoy your shopping!